In his conversation with Digital Terminal, Bragadish Sureshkumar, the CTO of Zopper, discusses the transformative role of Artificial Intelligence (AI) and data analytics in the insurance industry. He highlights how these technologies are being leveraged to streamline operations, enhance customer experience, and drive Zopper's strategic growth plans. Key points include innovations in AI-driven claims processing, personalised insurance offerings, and predictive analytics for risk assessment.